If my card expires, what should I do?

You are always welcome! But we strongly advise you to book in advance to avoid waiting time or even missing a slot to play.

Sure! You are most welcome!

We understand that things can come up unexpectedly. No worries, just let us know by e-mail as soon as you realize that you can not come and we will reschedule your game to any available slot that is suitable for you.

We can not give you a proficient advice on this. Consult your doctor prior coming. Escape rooms is a mix of mental and physical activities sometimes in dark and tiny spaces. People with heart-conditions, physical disabilities, epilepsy, claustrophobia, will find our games difficult or sometimes even impossible to complete. Always keep your health as a priority!

We never actually lock players in the room. Use the entrance door as an emergency exit. You will find an emergency button next to it.

Digital devices, torches, matches, lighters are not allowed inside. If the part of the game is dark then it meant to be so. If light is required - we will give one to you.

We limit it to the range of 2-6. Common, you will not play by yourself and more than 6 will ruin your overall experience of escape games.

Our game masters are always there for your assistance. We see you at all the times through surveillance cameras and we also hear you.

Our School of Magic, Da Vinci and Mission Belvedere rooms are suitable for all ages. For children under 10, an accompanying person is required. Children older than 10 can play alone. The Nun and The Unknown are only suitable for children from 14 years and they must be accompanied by an adult. Teenagers of 16 and above are welcome to play on their own.

If there are more or less people, mention it to your game master before the game begins. You only have to pay for people who actually come.

No, you are welcome to reserve and pay at the office with a card or cash.

No, all our games are private. You always play with your own team.

Yes, you are welcome to leave your belongings in the lockers for free.

Of course, even pregnant women can play. We can put armchairs into the room at any time.

If you want a game without an actor or not so scary, just let us know before it begins. We will adapt the horror level to each group individually.

Yes, but only with a consent statement from a parents.

Look in the contact section of our website.